Visionary Leaders in Healthcare

Level 5 Operations & Departmental Manager

Operations & departmental manager apprenticeship standard

This level 5 apprenticeship training programme develops the management skills which improve healthcare setting productivity and profitability.

It is suitable for junior managers looking to gain an understanding of management practices and techniques, but is also beneficial as refresher training for experienced managers.

You will master methods to improve performance and will undertake training to develop your skills, knowledge and behaviours in a number of areas that are considered essential aspects of leadership, in a healthcare setting, such as managing people, developing relationships, delivering results, managing yourself and leading CQC inspections.

All elements of this training programme have been developed with patient care at their core, ensuring that high-quality provision of care remains at the forefront of all development.

Once completed, you can become an associate or member of the Institute of Leadership and Management or Chartered Management Institute.

Your apprenticeship journey

Months 1 to 5

Programme introduction, expectations
and management of self
Operational management
Leading people

Months 6 to 13

Project management
Finance
Managing people
CQC management and accountability
Building relationships

Months 14 to 21

Communication
Self-awareness
Decision-making and problem solving
Preparation for your End Point Assessment (EPA)


Things to consider

Entry requirements

You must have been a UK, EEA, or EU resident for at least the past three years to undertake this training programme.

In addition, you must be able to commit to the full length of the programme and be able to meet the programme modules through your job role.

If you do not have a level 2 or equivalent in Maths and English, you will be required to work towards achieving these qualifications as part of your apprenticeship.

How will you learn?

Over the duration of 21 months, you will receive a combination of face-to-face and online training and support.

You will undertake an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly.

We ensure that you stay on track to complete your programme on time by managing your progress through our state-of-the-art e-portfolio system, Smart Assessor.

At the end of your programme, your learnt knowledge, skills and behaviours will be assessed by an independent assessor in your end-point assessment (EPA).

Off-the-job training

As part of the apprenticeship, alongside your job role, a minimum of 6 hours per week of your time in work must be dedicated to improving new skills, knowledge and behaviours.

You will undertake an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly.

This can be any time devoted to learning and improving new skills without interruption.

 

Make an impact

We’re all about making an impact, be that individuals making an impact through their day-to-day work, or by organisations making their impact on our economy.

As a national training provider, we make this impact throughout the UK, with expertise in childcare, healthcare, business, and IT and digital skills.

For further information, complete the form below, call us on 01753 596 004, or email us.

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